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澳大利亚麦考瑞代写assignment 调查问卷
2020-02-05 22:10

澳大利亚麦考瑞代写assignment 调查问卷
In fiscal year 18, a new acting service chief took over, Dr. V. After reviewing the emails from the top leadership regarding the AES, she noted the emails were hard to read and understand. They required opening several files to figure out how to access the survey. Additionally, the survey still looked scary, despite the promise of a pizza party for every section attaining over 80% response rate. The rumors were circulating. No one was going to fill out the survey again, they were still afraid of retaliation for any negative comments they might have. Knowing the AES response rate is an important measure for the service, and the facility in the region, she called on the AES coordinator. After a long discussion with her, regarding the processing of respondent’s demographic data, Dr. V created a single PowerPoint slide with the highlights of the AES. Namely, she used eye-catching bright colors, a picture of a tasty pizza, and easy instructions and a link to access the survey. She added the important details on how the survey was truly anonymous and safe. Dr. V knew that most medical providers have very little time to look through administrative information, and surgeons have a short attention span, in addition to being impatient. The mock-up image was emailed to the service, and presented at the service wide meeting. This time, Dr. V had taken the survey, assured everyone that the demographic data was used at the national level, and never made it back to the facility. Finally, Dr. V bought full-sized candy bars and made leadership rounds. She met every single employee in the surgical service, and listened to their concerns. She assured them the service really cared about their opinions, good or bad. She encouraged them to fill out the survey, so the service and she would know their opinions, ideas, and issues. The candy bars were not meant to be a bribe, as she assured them, she would never know who filled out the survey or what individual comments were. She also told everyone that her door was open at all times, if and when they had an issue, question, or just wanted to share an idea. Over the next few weeks, as the survey was open, she shared the progress and response rate with the entire survey, with encouraging and congratulatory comments. At the completion of the survey, all four sections of the service, doctors; mid-level providers; nurses and technicians; and administrative staff; reached well over 80% response rate. The final count was 99 respondents, over 85% response rate for the surgical service. All sections won a pizza and lasagna party. They felt appreciated, and had a feeling of accomplishment, they surpassed most of the other hospital services. The outcomes were so much better, as the AES went on, the AES coordinator sent out Dr. V’s AES slide to the entire facility.
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