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Management Essay 代写:谈判过程
2017-06-17 22:45

Management Essay 代写:谈判过程
The negotiation process, while complex in its own ways, is more linear than the decision making process in organizations. The most important step in the beginning the negotiation process is understanding what is important for all parties involved at the negotiation table, and what strategies to utilize. A common acronym in negotiation is BATNA (Best Alternative to Negotiated Agreement) (Ury, 1991, p. 21). Knowing when to walk away is just as important, if not more, as coming to an agreement. Similar to limiting information in organizational decision making, a BATNA is not necessarily information that should be revealed, but if necessary it can be used as a tool to demonstrate a point (Ury, 1991). Relating to the cause and effects of relationships mentioned earlier, parties must determine their own ethical boundaries. As Richard Shell puts it “Your personal beliefs about ethics also come with a price tag.” (as stated in Menkel-Meadow & Wheeler, 2004, p. 57). Relations with other parties and organizations must be considered when determining strategies as well. Often times it is more important to maintain relationships for future negotiations and decision (Herring, 2012, p. 213) because enduring relations can shape future decisions (Tolbert & Hall, 2009, p. 116).Once the negotiation begins, it is important to frame the negotiation parameters. Similar to setting the agenda, framing the negotiation can give the framing party the upper hand (Ury, 1991, p. 67) because it can disorient the strategies and plans of the opposing party or parties, “the way to change the game is to change the frame.” (Ury, 1991, p. 80) When framing, it is important to clearly define the rules and topics (Ury, 1991, p. 98) of the negotiation be sure they are very ‘black and white’ with no ‘grey area’ (Herring, 2012). While the rules of a negotiation may be set at the start, the framing of the negotiation can change through out the process, shifting from one party to the other. A simple way to do this is to ask problem solving questions and “let the problems be their teacher” (Ury, 1991, p. 80). Some examples of these questions would be: Why?, Why not?, Ask for their advice about a topic, What makes that fair?, and open-ended questions about the topic of the negotiation (Ury, 1991, pp. 81-87). These simple questions make other members in the negotiation think and could change the perspective of involved parties, if the right questions are asked.
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