纽卡斯尔作业代写 人力资源

2020-03-20 00:08

如今，越来越多的人力资源专业人员和管理人员试图改善公司文化，实施新的战略，以满足员工在组织当前的工作内容，使人忠诚。越来越多的研究试图检验员工忠诚度和企业绩效之间的关系。多项研究表明，员工忠诚度对顾客忠诚度有正向影响。研究表明，忠诚的员工与企业绩效有很强的关系——忠诚的员工会提供更好的客户服务，表现出更高的生产力，比新员工创造更多的自我价值。有必要对员工忠诚度进行研究，研究哪些因素对员工忠诚度有影响。我们会找到打开成功企业大门的钥匙，因为根据过去的研究，员工的忠诚度与企业的结果有很强的关系。许多研究发现，员工忠诚度与客户服务之间存在很强的联系(正相关)，因此员工忠诚度可以从长期来看，间接降低组织成本，提高企业财务绩效(Christina G. Chi & Dogan Gursoy, 2009)。研究人员发现，保持忠诚的员工比那些没有忠诚员工的员工能带来更好的商业结果。为了增加忠诚的员工，组织实施策略，以确保在行业中提供更好的业务绩效和客户服务，并在长期内降低离职率的成本。近年来，许多研究人员更加关注员工忠诚度，他们开始研究，试图找出在不同行业中什么因素会对员工忠诚度产生影响。有研究表明，员工满意度与员工忠诚度之间存在一定的关系。然而，随着千禧一代进入就业市场，员工满意度、人际信任和员工忠诚度的定义正在发生变化。此外，与过去的几十年相比，员工现在很少愿意在一个组织呆上几年。因此，保持员工的忠诚度在不断变化的世界中仍然是一个热门话题。2017年12月28日，彼得·k·默多克(Peter K. Murdock)在《员工忠诚的新现实》(the New Reality of Employee Loyalty)一书中写道，“千禧一代去年跳槽的可能性是非千禧一代的三倍，91%的人预计在目前的公司工作的时间不会超过3年”。越来越多的千禧一代进入就业市场，改变了就业市场的规则。组织意识到，在真实的商业世界中，保持员工的忠诚度比以前越来越难了，因为千禧一代改变了他们对满意度和忠诚度的心态。组织应该注意如何保持员工忠诚度，了解员工满意度和忠诚度在就业市场中的关系。为了解决如何保持员工忠诚度的问题，研究人员应该了解哪些因素会影响员工忠诚度。
纽卡斯尔作业代写 人力资源
Nowadays, increasing HR professionals and executives try to improve company culture, carry out new strategies to satisfy employee with current work content in an organization and make people loyalty. Increasing research is trying to examine the relationship between employee loyalty and business performance. Several studies reveal the employee loyalty has a positive impact on customer loyalty. The studies show that the loyal employee have a strong relationship with the business performance – loyal employees will deliver greater customer service, perform higher productivity, create more self-value than a new hire.It is necessary to study employee loyalty and study what elements have an impact on employee loyalty. We will find a key to open the door of successful business, because employee loyalty has a strong relationship with business outcome based on the past researches. Many studies have found a strong link (positive relationship) between employee loyalty and customer service, so employee loyalty could reduce organization cost and improve business financial performance in the long run indirectly (Christina G. Chi & Dogan Gursoy, 2009). The researchers have found that maintaining loyal employees could deliver the better business results than those without loyal employees. To increase loyal employee, organization carry out strategies to make sure deliver better business performance, customer service among the industry and reduce the cost of turnover rate in the long run.In recent years, many researchers pay more attention to employee loyalty and they start their research and try to figure out what components would have an impact on employee loyalty in different sectors. Some researchers have indicated that there is relationship between employee satisfaction and employee loyalty. However, as millennials run into job market, the definition of employee satisfaction, interpersonal trust, and employee loyalty is changing. In addition, compared with the past decades, employees are willing to stay in an organization for years rarely right now. So, maintaining employee loyalty is still a hot topic in the changing world. Peter K. Murdock reports that “Millennials were three times more likely than non-millennials to change jobs in the last year, and 91% do not expect to stay with their current organizations longer than three years” in The New Reality of Employee Loyalty, on Dec 28th, 2017. Increasing millennials run into job market and change the rule of the job market. Organizations realize that maintaining employee loyalty is harder and harder in the real business world than before, because millennials change their mindset of the satisfaction and loyalty. Organizations should pay attention to how to maintain employee loyalty and know the relationship between employee satisfaction and loyalty in the job market. To address the problem how to maintain employee loyalty, researchers should be aware of what components would influence on employee loyalty.

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